This website was set up primarily as a showcase for my work, rather than a full e-commerce site. However, buying art directly from me is not a problem and the FAQs below should cover anything you may want to know. If there is any more info you need simply email me at jamesrooneyartist@gmail.com and I will get back to you as soon as possible.
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PAYMENT
All major credit and debit cards are accepted through PayPal. Revolut is convenient and fast. Old fashioned cash is also acceptable if you are nearby and planning to pick up in person. Delivery within the Dublin area can be arranged.
All major credit and debit cards are accepted through PayPal. Revolut is convenient and fast. Old fashioned cash is also acceptable if you are nearby and planning to pick up in person. Delivery within the Dublin area can be arranged.
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100% HAPPINESS GUARANTEE
Buying art online can be a hit and miss affair. On-screen colours don’t always accurately depict the real thing, and different viewing conditions are going to affect things further. With this in mind, all my work is photographed in neutral daylight conditions and colour corrected to be as close a representation of the original as possible.
Buying art online can be a hit and miss affair. On-screen colours don’t always accurately depict the real thing, and different viewing conditions are going to affect things further. With this in mind, all my work is photographed in neutral daylight conditions and colour corrected to be as close a representation of the original as possible.
However, there is always the possibility that when the piece you bought is unpacked it isn’t exactly what you expected. I want nothing less than 100% satisfaction, so I offer a 7 day cooling off period. On receipt of your artwork you will have 7 days to be sure you are 100% happy with your purchase and if not you’ll get your money back. It hasn’t happened yet and I don’t envisage it happening any time soon, but if you are not completely happy with your purchase simply notify me by email within 7 working days of receiving your delivery that you intend to return the artwork.
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RETURNS
Artwork must be returned immediately in its original packaging, if possible, or similar quality packaging and be received within 14 working days of receipt of original delivery by you. In the event of a return, you must pay for delivery both ways. Returned artwork which is damaged or not in its original condition will not be refunded. Once the artwork is safely received you will receive a full refund less any delivery charges.
Artwork must be returned immediately in its original packaging, if possible, or similar quality packaging and be received within 14 working days of receipt of original delivery by you. In the event of a return, you must pay for delivery both ways. Returned artwork which is damaged or not in its original condition will not be refunded. Once the artwork is safely received you will receive a full refund less any delivery charges.
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DAMAGED GOODS
If a damaged artwork has been delivered to you, email me within 24 hours of receipt. In order to process an insurance claim you must email a good quality photo of the damaged artwork and any other relevant information.
Please keep all original packing materials. When the artwork has been returned I will refund the full cost of the artwork & the cost of delivery to you.
If a damaged artwork has been delivered to you, email me within 24 hours of receipt. In order to process an insurance claim you must email a good quality photo of the damaged artwork and any other relevant information.
Please keep all original packing materials. When the artwork has been returned I will refund the full cost of the artwork & the cost of delivery to you.
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SHIPPING
EU/UK
On receipt of payment, artwork is securely packaged and normally shipped within 1-2 days, but if for some reason it is going to take longer you will be notified. You will receive a tracking number so that you can follow the progress of your package in transit.
On receipt of payment, artwork is securely packaged and normally shipped within 1-2 days, but if for some reason it is going to take longer you will be notified. You will receive a tracking number so that you can follow the progress of your package in transit.
International Shipping
Artwork can be shipped worldwide, although artwork shipped outside the EU may be subject to import duties & taxes. Please contact the customs office in the country of destination for more information about any applicable duties & taxes.
Artwork can be shipped worldwide, although artwork shipped outside the EU may be subject to import duties & taxes. Please contact the customs office in the country of destination for more information about any applicable duties & taxes.
Personal Pick-up / Delivery
If you are in Dublin personal pick-up or delivery options are also possible. Just email me at jamesrooneyartist@gmail.com to arrange.
If you are in Dublin personal pick-up or delivery options are also possible. Just email me at jamesrooneyartist@gmail.com to arrange.
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MAKE ME AN OFFER
On selected pieces only, I may be open to reasonable offers. But please, bear in mind, a work of art is original and one of a kind. Time, talent & experience, not to mention materials, have gone into creating an artwork which you have connected with. Your interest in an artwork should be reflected in a fair and reasonable offer.
On selected pieces only, I may be open to reasonable offers. But please, bear in mind, a work of art is original and one of a kind. Time, talent & experience, not to mention materials, have gone into creating an artwork which you have connected with. Your interest in an artwork should be reflected in a fair and reasonable offer.
